Open the policy before account access
Our Legal policy explains who may access the account, which details we need for phone verification, and how we handle requests about your records. Access is available where local law permits, and we may pause an account when submitted details do not match the verification step.
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The same policy applies whether you reach the lobby from Semarang on a mobile browser or from a desktop. For deposits and account records, the payment context may include DANA, OVO, GoPay, QRIS, bank transfer and virtual account. Check the displayed payment status before contacting us,
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and keep your receipt or reference number ready so we can locate the relevant transaction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.